Experience

Citsmart is a centralizing tool that presses for the maintenance of the quality and efficiency that are part of the high standard of management required by the market and by any segment inserted in it. Based on the principles of several safety and quality management certifications, proposed in ITIL and ISO 20.000, Citsmart raises the level in meeting the most demanding requirements in our clients business action plans.

Our platform was designed to comply with the most rigorous evaluation criteria required by PinkVERIFY, a label that evaluates software tools, based on the fifteen
Service Management processes proposed by ITIL, of which Citsmart is the only one in Latin America to have thirteen. With the focus on providing governance through Technology
of information, Citsmart was designed to give greater speed and effectiveness to business management through the use of best practices, strategies of corporate action and innovative methodologies developed by highly trained professionals.

Compatible with versions 7.2.3.2 and higher.